In this class, attendees will learn when and how to use the the most common research methods. Through a combination of lecture and hands-on activities, attendees will learn how to plan and execute a research project to understand their customer’s needs and behaviors.
We’ll work with you to create a custom-fit workshop to meet your goals and budget – virtual or in-person. We can tailor our workshops from 2-5 days and can travel to cities worldwide.
Our training focuses on hands-on, activity-based training. Attendees will learn and practice planning, executing, and analyzing user research.
The 80 Watts training approach fit very nicely with the way our team engages. The information 80 Watts delivered was both timely and useful and kept our team engaged. After three targeted sessions, our team walked away with tools and tactics that will be used to build an overall design approach that fits our needs.Silas Williams
“For us, [the workshop] hit the mark. We had so many questions and such a large project that I don’t think we could’ve accomplished any more than we did in those 3 days.”Jeff Flynn
“Garren and Matt led a fantastic workshop. We covered everything from vision to design principles, to a tactical look at our customer experience. It was a great session for my entire team, pushing us outside our own box to bring some creative thinking to our process. Most of all, it was fun! I highly recommend [them] to any company, large or small.”Dan McCready
Interested in providing training to your team or organization? We can help!
We’ll work with you to create a custom-fit workshop to meet your goals and budget – virtual or in-person. We can tailor our workshops from 2-5 days and can travel to cities worldwide.Host a workshop for your team
The owner of 80 Watts, Matt is a design research consultant helping companies understand their customers and employees so they can make better products, software, and services. In 2009, he founded 80 Watts, a design experience consultancy focused on research, training, and experience design. Recent projects include conducting research to improve the B2B service experience for a national telecommunications provider, the employee experience for a global call center, and the patient experience of a genome testing service.
When he’s not working, he enjoys hiking, whiskey tasting, and exploring Atlanta’s delicious taco scene. Matt is also a co-founder and co-organizer of the User Research Atlanta professional organization.