There are two common problems that lead to bad software: the project team isn’t aligned on a problem and the customer isn’t involved in the design process.
How to navigate the logistical hurdles of a remote usability session? Read on!
As long as it’s followed by “Let’s find out.” Clients and co-workers ask a lot of great questions. Don’t pretend to know all the answers on the spot.
Short answer: I’m still not sure.
I’ll be attending the always-excellent UX Hong Kong conference next month (including a week-long stopover in Tokyo).