80 Watts is a user experience consultancy focused on research, training, and experience strategy
Matt Wallens is a design research consultant helping companies understand their customers and employees so they can make better products, software, and services.
Recent projects include conducting research to improve B2B service design and communication, the employee experience for a global call center, and the patient experience of a genome testing service.
When I’m not working, I enjoy hiking, whiskey tasting, and exploring Atlanta’s delicious taco scene. I’m also a co-founder and co-organizer of the User Research Atlanta professional organization.
Let’s have a quick chat about your project. No credit card required!